Privacy Notice

Privacy Notice – AV Intelligence

Last Updated: January 2026

1. Introduction At AV Intelligence, we are committed to protecting the privacy and security of our clients' data. As a premier systems integrator providing networking, security, and automation solutions, we understand that discretion and data integrity are fundamental to our engineering-led approach.

2. Information We Collect We collect information necessary to design, engineer, and support your bespoke AV and automation systems, including:

  • Contact Details: Name, email address, and phone number provided via enquiry forms or consultations.

  • Project Site Information: Physical addresses for residential or commercial installations and specific system design requirements.

  • Technical Data: Network configurations, IP addresses, and system login credentials required for the commissioning, calibration, and maintenance of your integrated systems.

3. How We Use Your Data Your information is used strictly to deliver and maintain your engineered environments, specifically for:

  • System Design & Engineering: Customizing audio-visual, lighting, and automation platforms (such as Lutron, Savant, and RTI).

  • Long-Term Support: Facilitating maintenance, system upgrades, and technical assistance.

  • Project Coordination: Collaborating with architects, interior designers, and developers.

  • Communications: Sending occasional insights on audio-visual design and system performance (opt-in only).

4. Data Security & Discretion * Limited Access: Access to sensitive system configurations is restricted to authorized engineering personnel.

  • Infrastructure Security: We design network architectures with a focus on security, redundancy, and long-term stability.

  • No Third-Party Sales: We do not sell or trade your personal information to third-party marketing firms.

5. Your Rights Under the PDPA (Singapore) and relevant regulations in Malaysia, you have the right to access or correct your personal data held by us or withdraw consent for marketing communications.

6. Contact Information AV Intelligence Singapore: info@av-intelligence.sg | +65 6887 3789

AV Intelligence Malaysia: info@av-intelligence.com | +603 7733 1871